If you are in need of certificates of insurance to add an additional facility or location as an additional insured on your policy, you have two options.

1. You may follow the directions below to produce the certificates yourself online for free, or
2. You can contact an RMS customer service representative with your facility or location information and they will generate the certificates for you at a cost of $25 per certificate.

The online directions are as follows...

1. Go to www.certificatesnow.com.
2. Enter your User ID & Password in CAPITAL LETTERS:

USER ID: FG-ABCD (example)
PASSWORD: SWIM

3. Click on "Deliver Certificates" in the middle of your screen.
4. Select the "Appropriate year Swim Certificate" and hit Continue.
5. Now you can either:
  a) Select a Recipient and hit "Continue"
  b) Change a Recipient by clicking on the blue name. The field will open and you can edit the information.
    Make sure to save the information, select the Holder and hit "Continue"
  c) Add a new Recipient. Click on "New Recipient", a window opens.
    Enter Name, Address, City, State, ZIP, Country of the location that asked you for this Certificate.

6. Choose a delivery method. Email, Fax, US Mail, or Save Only. Enter the required information into the fields provided. Choose "Save" then select the recipient and choose "continue".

Please do not add your own swim club name or any individual person as recipient. It has to be the facility or company that asked you for this Certificate and you always need the facilities address, no matter which delivery method you choose.

7. Review Information and choose continue.

8. Review delivery method and choose continue.

9. This is the last screen. For a copy of the Certificates for your files check the box marked, "Check to send yourself an email of this certificate". A copy will be sent to the main email address that is registered with your club.

10. Choose deliver now.

11. You are done. You should be sent back to the beginning. This should mean your certificates have been generated and sent out. Please allow up to 48 hours for the system to send out the certificates.