A location your club is swimming at might ask you to be added as Additional Insureds to your policy. You are responsible for processing these requests yourself directly over the Internet 24 hours a day, 7 days a week. Please call 1-800-777-4930 # 10 or 13 with any questions or for assistance. Please note there is a $25.00 charge for any certificates processed by Risk Management Services, Inc.

NOTE: Do not issue certificates on CertificatesNow for you own club or for another USA Swimming Club. The CertificatesNow certificates are for entities that are not members of USA Swimming.

1. You may follow the directions below to produce the certificates yourself online for free, or
2. You can contact an RMS customer service representative with your facility or location information and they will generate the certificates for you at a cost of $25 per certificate.

The online directions are as follows...

1. Go to www.certificatesnow.com.
2. Enter your User ID & Password in CAPITAL LETTERS:
(the codes are in your USA Swimming membership renewal pack)

USER ID:	2 digit LSC code, a dash (-), plus your 4 digit club code. (Example: CO-XXXX)
PASSWORD:	SWIM (DO NOT CHANGE THIS PASSWORD)

3. Click on "Deliver Certificates" in the middle of your screen.

4. Select the "2010 Swim Certificate" and hit Continue.

5. Now you can either:

  a) Select a Recipient and hit "Continue". Add New Recipient if none showing. - DO NOT enter your clubs name, or any other USA Swimming club or any individuals names, this is for Additional Insured’s ONLY!!

  b) Change a Recipient (Certificate Holder) by clicking on the blue name. The field will open and you can edit the information. Make sure to save the information, select the Holder and hit "Continue"

  c) Add a new Recipient (Certificate Holder). Click on "New Recipient", a window opens. Enter Name, Address, City, State, ZIP, Country of the location that asked you for this Certificate.

Now choose a delivery method. You have the option to e-mail, fax, US-Mail, or save only. Depending on the method you choose you need to enter the information in the appropriate field. E.g. if you choose e-mail you will need to enter the e-mail address.
  Click "Save", Select the Recipient and hit "Continue".
Please do not add your own swim club name or any individual person as recipient.
It has to be the facility or company that asked you for this Certificate and you always need the facilities address, no matter which delivery method you choose.

6. Review Information and hit continue.

7. Review Delivery Method and hit continue.

8. This is the last screen. For a copy of the Certificates for your files check the box:
     Check to send yourself an e-mail of this certificate.
     A copy will be sent to the main e-mail address that is registered with USA Swimming.

9. Hit Deliver Now.

You're Done!

You will be kicked back to the beginning; this means that your certificate was sent out.
The system may take up to 48 hours to deliver the certificate.